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New Customers

If you are a New Customer who has never ordered from us before, simply contact our toll-free support customer support center at 1-877-275-1525. One of our customer care representatives will create an account for you and help you place your order. Our toll-free support center hours of operation are 5am-10pm PST, Monday through Friday, and 8am-3pm PST on Saturday-Sunday.

Please remember that all new prescription orders require a valid original prescription to be mailed to the following address:

Mailing Address:Canada Drug Pharmacy.com
 PO Box 97176
 Richmond Main Post Office
 Richmond, BC
 Canada V6Y 4H4

Existing Customers

If you are an Existing Customer who has ordered from us before, simply contact our toll-free customer support center at 1-877-275-1525 and provide us with your full name, birth date, and telephone number. Our customer care representative will locate your account and help you place your order. Our toll-free support center hours of operation are 5am-10pm PST, Monday through Friday, and 8am-3pm PST on Saturday-Sunday.

Refills: If you are calling to refill an existing prescription, you do NOT need to send us the prescription again. Simply provide us with the details of what you want refilled.

New Prescriptions: If you are calling to order a new prescription or your prescription on file has expired, please remember to mail the prescription to the following address:

Mailing Address:Canada Drug Pharmacy.com
 PO Box 97176
 Richmond Main Post Office
 Richmond, BC
 Canada V6Y 4H4
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Toll-free Phone: 1-877-275-1525
Monday - Friday  5:00am - 10:00pm (PST)
Saturday - Sunday  8:00am - 3:00pm (PST)

Toll-free Fax: 1-877-558-5459
Our fax line is open 24 hours / 7 days

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